Due to the decline of the economy and some unfortunate events my wife and I found ourselves in an impossible situation with our mortgage. After speaking about our hardship with a family friend in the real estate business we were referred to Darlene. Right away we knew we had made the right choice in selecting Darlene. She was very compassionate and understanding of our difficult situation and offered several different solutions. We were very impressed with her knowledge and expertise of real estate and specifically short sales. While short sales are a long and painful process Darlene spared us of the worry and stress by representing us directly with the bank. We were extremely satisfied with her service, effort, attention to detail and professionalism. Since the completion of our sale, we have referred Darlene to numerous family members and friends whose experience with her mirrored ours. We will definitely be doing business with her again in the future!